Servicenow It Operations Management-Operations Engineer

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : E-Bachelors Degree in Computer Science, IT, ngineering, or related field Key Reponsibilities : -Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etc -Worked on Incident management, problem management,change management and knowledge management -Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR, CSM -ServiceNow -Manual and Automation Testing specifically ATF -Scrum based Agile Methodology -Test Case writing as per Acceptance Criteria -Flexible to work Technical Experience : -Minimum 6 years of experience with Service-Now Worked on Service Now applications scoped and global applicationsWorked with 3rd party integrations-Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow -ServiceNow platform development -ServiceNow application -Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow Professional Attributes : -Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.