Service Relationship Manager-Small Business Enterprise-Sales

Role:

• Handling personalized service requests of Privy customers.
• Generation of timely business MIS.
• Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
• Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
• Managing complaints of Privy customers and ensuring their resolution within TAT

Job Requirement:

• Excellent written and oral communication skills
• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with customer service orientation
• Courteous and polite
• Good Knowledge of Microsoft Excel
• Understanding of banking norms and processes.