Address- As a Senior Associate in Billing, you will be responsible for overseeing and managing the billing processes within the organization
- Your primary focus will be on accurately and efficiently generating invoices, reconciling accounts, and handling billing-related inquiries from clients and internal stakeholders
- Your role is crucial in ensuring that all billing operations are conducted in a timely and accurate manner, contributing to the organization's financial stability and positive customer relationships
Responsibilities:
- Billing Process Management: Manage end-to-end billing processes, including preparing and issuing invoices, ensuring accuracy in pricing, discounts, and taxes, and handling any billing adjustments or corrections
- Client Billing Inquiries: Address billing inquiries and concerns from clients promptly and professionally
- Provide excellent customer service and work to resolve any billing-related issues to maintain positive client relationships
- Reconciliation: Reconcile billing data with accounting records to ensure consistency and accuracy in financial reports
- Investigate and resolve discrepancies as needed
- Billing Systems: Utilize billing software and tools to process invoices efficiently
- Recommend and implement improvements to billing systems and processes to enhance efficiency and accuracy
- Compliance: Ensure compliance with relevant laws, regulations, and internal policies related to billing and invoicing
- Reporting: Generate regular billing reports and analytics for management, offering insights into billing trends, outstanding payments, and revenue projections
- Collections: Collaborate with the collections team to monitor outstanding invoices and assist in the resolution of overdue payments
- Documentation: Maintain accurate and up-to-date billing records, contracts, and agreements
Skills: Reconciliation, Compliance, billing systems , Documentation, Reporting, Collections
Experience: 5.00-7.00 Years
