AddressWork Mandate 3 - Employees will work fulltime from their base location.
THIS ROLE IS FOR ALCOHOL BUSINESS - PEOPLE FROM ALCOHOL INDUSTRY ARE PREFERRED
ABOUT SWIGGY
We're a fast-growing VC-backed on-demand start-up focused on revolutionizingthe food delivery industry. We are made up of unbelievably awesome teams thatare synonymous with talent, ambition, smartness, passion, versatility andfocus. Hyper-productivity and creativity is what we value most as we build astart-up environment where curiosity is expected and high performance is thenorm.
Our primary focus is on customer experience - ensuring superfast deliveriesand doing this in the most seamless fashion for our customers. We are trying toexecute this vision through our smartphone equipped delivery fleet, somethingwhich is unique compared to other food ordering platforms. Guided by an app andpowered by custom built routing algorithms, we are building up a wondrousnetwork of on-demand food delivery, one city at a time!
Between August 2014 and Dec 2016, Swiggy went from being present in twoBengaluru neighbourhoods to being a formidable force in the food delivery bizin eight cities-Bengaluru, Hyderabad, Mumbai, Gurgaon, Pune, Delhi, Kolkata andChennai - across India. Since then, Swiggy has raised around USD 75.5 millionfunding in 5 Rounds of funding from various investors across the world. Now weare present in 200 cities across India.
If you're talented and think you can handle the adrenaline rush ofchallenges, we'd love to have you on board. Come join us as we shape the courseof online food delivery in the country!
Supply Team
The Supply team manages the entire vendor ecosystem in the marketplace atSwiggy. We work closely with restaurants along the entire journey ofon-boarding, relationship management and providing support services.
We're an agile team of enthusiastic individuals who work on a wide spectrumof initiatives right from innovative ideas and projects that assist in goals ofgrowth, consumer experience and economics on the vendor side, to vendorincentives within the compliance framework, to even managing the restaurantmenu content on the Swiggy platform - all geared towards our common vision ofChanging the Way India Eats!
:
Serve as the primary point of contact for assigned client accounts,understanding their goals, needs, and challenges.
Develop account strategies to overcome the challenges and action plans tomeet client objectives and maximize account growth.
Conduct regular F2F business reviews with clients, discussing performance,identifying areas for improvement, and presenting new opportunities.
Track and analyze account performance, sales data, account funnel, hygiene,and market trends to identify opportunities and challenges.
Deliver Incremental Revenue / RPO from the assigned clients throughmonetization and commercial improvements.
Deliver incremental counter share for all assigned clients by strategicplanning to dominate market share.
Maintaining a strong relationship with restaurant owners and deliveringbest-in-class restaurant NPS.
Collaborate with internal teams to coordinate and deliver exceptionalservice to clients, addressing any issues or concerns promptly.
Manage the sales administration function, operational performancereporting, streamlining processes and systems wherever possible, and advisingsenior management on maximizing business relationships and creating anenvironment where customer service can flourish.
Generate leads and proactively approach potential clients, presenting ourvalue proposition and securing new partnerships.
Being the face of Swiggy in the market and standing up for the values webelieve in.
Desired Candidate:
Graduate with excellent communication skills.
Good working knowledge and experience of e-commerce activities and allonline marketing channels
Confident, Pleasing and a go-getter personality
Effective communication skills
Attitude & Aptitude for Sales
Should be a team player, working alongside people from all walks of life.
Analytical, good Excel skills.
Leadership and Influencing skills: Identify, builds, and use a wide networkof contacts with people at all levels, internally and externally. Achieves agood result through a well-planned approach.
Initiative & Flexibility: Recognizes the need to adapt to change &implement appropriate solutions. Be able to identify opportunities andrecommend/influence change to increase the effectiveness and success ofcampaigns.
Creativity & Initiative: Demonstrate creativity & originality in your workand have the personal drive and initiative to bring about change and help drivethe business forward.
Key Skills Required:
- P&L Understanding
- Market Research and Intelligence
- Customer Lifetime Value
- Business Development
- Data Logic
- Data Interpretation
- Data Visualization
- MS Excel
- Data Analysis
- Result Orientation
- Managing Relationships
- Conflict Management
- Problem-Solving
"We are an equal opportunity employer and all qualified applicants willreceive consideration for employment without regards to race, colour, religion,sex, disability status, or any other characteristic protected by the law"
