Retail Sales Representative

Job summary
Retail Sales Representative to provide excellent customer service and meet sales quotasStrong communication skills and ability to make customers feel welcomePositive attitude and prompt resolution of customer issues or complaints
Job seniority: entry level
Responsibilities
• Greet and direct customers• Provide accurate information about products and after-sales services• Answer customers' questions• Conduct price and feature comparisons• Cross-sell products• Ensure fully stocked racks• Manage returns of merchandise• Coordinate with the Retail Sales Representatives team• Inform customers about discounts and special offers• Provide customer feedback to Store Manager• Stay up-to-date with new products/services
Requirements
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role• Understanding of the Retail Sales process• Familiarity with consumer behavior principles• Knowledge of inventory stocking procedures• Basic math skills• Track record of achieving sales quotas• Excellent communication skills• Ability to perform in fast-paced environments• Flexibility to work various shifts• High school degree• BSc in Marketing or related field is a plus