Address Shangri-La Bengaluru
Shangri-La Bengaluru operates on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service at this luxury hotel in Bengaluru embodies the core values of respect, helpfulness, courtesy, sincerity, and humility. We are diverse, warm, and caring, but also demanding, dynamic and innovative. As with every property in the group, these qualities have been the cornerstone of our success.
The hotel’s 397 rooms and suites offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
We currently have vacancies for a Restaurant Manager – F&B Service to join our F&B Service team.
Duties:
To implement service standards and procedures and to ensure that they are achieved and followed by proper training, supervision, and control.
Assists in the building of an efficient team of employees by taking an active interest in their welfare, safety, and development.
Develops solid working relationships with all operating departments to achieve maximum guest satisfaction and quality standards.
The cleanliness, tidiness and orderliness of the Outlet is of utmost importance.
Knows all menus, beverage lists and prices as well as the preparation methods.Good knowledge of the wines listed in the wine list is required.
To maximize sales and revenues by providing good service and training their staff to use suggestive selling and up-selling.
To ensure that daily training is carried out for all rank-and-file staff.
Requirements:
Specialized in Indian Cuisine for our Indian outlet Saffron
Proven work experience as a Restaurant Manage, or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
