In the Business Improvement Project Manager is responsible for the establishment and ongoing management of business improvement projects as assigned by the Business Improvement Manager. This role is responsible for planning, executing and completing projects on-time, within budget as agreed with key project stakeholders. This includes acquiring resources and coordinating the efforts of project team members and third party providers to deliver projects according to plan. The Project Manager is also responsible for defining the project objectives, completing a business case, ensuring key weekly milestones are achieved and preparing short weekly project updates for project stakeholders.
KRA's of Project Manager
- Facilitate the development and acceptance of the Project Objectives and Business Case.
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop comprehensive project plans that cover all project related areas such as scope management, time management, risk management, quality management.
- Develop and manage a project budget that is approved by key stakeholders.
- Manage and control the project in line with project and budget plans developed.
- Execute a successful handover of project outputs into the relevant support area of the business.
- Facilitate the transition of the project into the benefits realization stage.
- Effectively apply the MM PM Framework and enforce project quality standards.
KPI's of Project Manager
- Planned Value (PV) project KPI
{Planned Value = (Planned % of tasks left to complete) X (project budget} - Actual Cost (AC) project KPI
- Return on Investment (ROI)
- Cost Performance Index (CPI)
- Cost of managing processes
- Planned hours of work vs. actual situation
- Percentage of tasks completed
- Percentage of cancelled projects
KPA’s of Project Manager
- Plan, schedule, track and report weekly link, floating, route and access delivery against targets.
- Coach, mentor, motivate and supervise project team members and contractors. Influence them to take positive action and accountability for their assigned work. Take corrective action (if required).
- Effectively communicate project expectations to team members and line managers in a timely and clear fashion.
- Manage Project teams and delegate tasks.
- Identify and manage project dependencies.
- Proactively manage changes in project scope, ensure that any change to project scope is documented and approved.
- Identify potential crises, devise contingency plans.
- Plan and facilitate effective meetings, including INVOCOMS.
- Effectively allocate available resources and determine if additional resources will be required.
- Manage project financials: forecast vs. actual.
- Develop tools and best practices for project management within is geographic.