Production Operations Analyst I, Support Ops

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll Settlement Administration, part of Kroll’s Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world. 

As a settlement administrator, we are responsible for notifying potential class members, reviewing and processing claim forms filed by individuals and entities, calculating losses, auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the court’s direction. As part of Kroll, we employ nearly 5,000 professionals in 30 countries and territories around the world.

We are looking for a Junior Data Analyst to join our growing team. The ideal candidate should have experience in SQL, data reporting skills, form building, and performing data quality checks on peer work. In this role, you will be responsible for managing data in our databases, writing SQL queries to import, clean, and update data, preparing data reports using SQL or Python, building forms in Power BI, and performing data quality checks on peer work.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk and transparency challenges. Apply now to joinOne team, One Kroll.

Responsibilities:

• A highly motivated team player and an organized, strategic thinker who is passionate about data.
• Fast learner, able to master new concepts, theories, ideas, and processes with ease.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills, with clear attention to detail.
• Be comfortable working in a fast-paced environment.
• Ability to prioritize and work under tight deadlines.
• Willingness to work beyond traditional working hours/days as required by the business.
• The person should be open to learning and take new responsibilities.
• Keen sense of teamwork, both within the team and collaborating with other teams.
• Ability to see opportunities to automate mundane tasks and write scripts when necessary.
• Work with team members to develop data solutions that support business needs.
• Manage data in databases and ensure data quality and integrity.
• Write SQL queries to import, clean, and update data.
• Analyze data and develop reports to support business decision-making.
• Develop and maintain data dashboards and visualizations.
• Automate data processes and improve efficiency.
• Participate in data modeling and database design.
• Collaborate with other departments to ensure data accuracy and completeness.
• Perform data quality checks on peer work.
• Monitor data trends and identify areas for improvement.
• Assist with data migration and system integration projects.

Requirements:

• Bachelor's degree in Computer Science, Data Science, Mathematics, Statistics or related field.
• Knowledge of SQL and experience with SQL databases such as MySQL, PostgreSQL, or Oracle.
• Familiarity with data reporting tools such as PowerBI, Tableau or Google Data Studio.
• Experience using Python for data analysis and manipulation is a plus.
• Familiarity with web technologies such as HTML, CSS, and JavaScript.
• Knowledge of XML and XForms for building and processing web forms is a plus.
• Understanding of web services, including RESTful web services and SOAP web services, so a programmer should have experience working with these technologies is a plus.
• Ability to manage confidential, sensitive information.

To be considered for a position at Kroll, you must formally apply via careers.kroll.jobs

Kroll is committed to equal opportunity and diversity, and recruits people based on merit

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