Address Overview:
Position Title: Operations Support Analyst
Location: Office or Remote / home based with travel.
At Buck, we’re focused on helping our clients create a culture of wellbeing, centered around the evolution of each person’s health, wealth, and career.
Leveraging strong client relationships with key decision makers, our teams deliver exceptional results that confidently push the envelope with unexpected solutions to help our clients accomplish their objectives faster and keep them ahead of the curve.
Not surprisingly, we embrace inventive thinkers, who make original contributions to the team. We put people first — our people and our clients’ people, and our inclusive and welcoming culture celebrates diversity and individuality.
Explore your next career move with Buck today! Responsibilities:
At Buck, we pride ourselves in our Diversity and Inclusion and are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, disability or any other legally protected basis, in accordance with applicable law.
We are exclusively focused on helping our clients and their people succeed together. By this, we mean we’re partnering with some of the world's most forward-thinking companies to re-envision and re-design the way that employees work and live. And we’re doing this by finding the right combination of consulting, outsourcing, and technology solutions to help our clients realize the best organizational performance for their businesses while driving positive health, wealth, and career outcomes for their people.
BUCK - A 104 - year - old firm that is JUST GETTING STARTED.
Position Title: Operations Support Analyst
Location: Office or Remote / home based with travel.
At Buck, we’re focused on helping our clients create a culture of wellbeing, centered around the evolution of each person’s health, wealth, and career.
Leveraging strong client relationships with key decision makers, our teams deliver exceptional results that confidently push the envelope with unexpected solutions to help our clients accomplish their objectives faster and keep them ahead of the curve.
Not surprisingly, we embrace inventive thinkers, who make original contributions to the team. We put people first — our people and our clients’ people, and our inclusive and welcoming culture celebrates diversity and individuality.
Explore your next career move with Buck today!
- Client/Project data maintenance – conduct ongoing client account and corresponding project setup, and maintenance in assigned system. Includes assigning and updating support staff designation on each client project.
- Client/Project data analysis – data verification of client account and corresponding project information, helping to assure billing is being completed accurately.
- Time entry analysis (QA) – assure time is entered accurately to client projects, as stated in provided contracts, confirming that time billing is being processed correctly.
- Project investment (hours/charges) – analysis of time and charges assigned to client projects to keep track and advise of project completion percentage.
- Proforma review – monthly proforma review and analysis for quality assurance, maintaining the approvers list, and coordinating the list with the Finance / IT team, reporting on all aspects related to proformas and write-downs – with the Region leadership, operations, finance, and IT teams.
- Write-down analysis – review and analyze current and historical amounts written-down in the billing process. Identify opportunity for future write-down reduction/elimination.
- Working closely with Software Support Analyst for assistance required on all tasks related to resolving cases (SEE: Software Support Analyst job description).
- At least 1-2 years of experience in similar position
- Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions
- High attention to detail
- Capacity of understanding new concepts
- Financial data analysis/interpretation
- Strong interpersonal and client management skills
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Outstanding organizational abilities and flexibility to work in a performance driven environment
- Sense of accountability and owning work
- Commitment to quality and continuous improvement
- Desire to learn, accept new challenges
- Proficient in MS Office (including Excel), MS Project, Windows
At Buck, we pride ourselves in our Diversity and Inclusion and are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, disability or any other legally protected basis, in accordance with applicable law.
We are exclusively focused on helping our clients and their people succeed together. By this, we mean we’re partnering with some of the world's most forward-thinking companies to re-envision and re-design the way that employees work and live. And we’re doing this by finding the right combination of consulting, outsourcing, and technology solutions to help our clients realize the best organizational performance for their businesses while driving positive health, wealth, and career outcomes for their people.
