Product Manager - Visa Campaign Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

As a member of the Value-Added Services division within the Issuing Solutions Product organization, this role will be responsible for the ongoing product development and expansion of the Visa Campaign Solutions (VCS) product which powers personalized cardholder communications, marketing campaigns and reward programs for both Visa and our card issuer clients globally. This role involves spearheading the development of new features, improving existing ones, and ensuring the overall functionality of the product.

Key activities include:

• Working with product team to build and manage our roadmap and backlog
• Writing and business requirements
• Grooming business requirements, answering questions and finding solutions around challenges with the development teams
• Validation and user acceptance testing of new functionality
• Helping manage the agile development process, facilitate meetings and address obstacles
• Act as subject matter expert / liaison between US product and Bangalore development teams

Responsibilities:

• Product Development: Translate product strategy into actionable product development efforts for VCS products.
• Process Improvement: Establish, document, and refine development and operational processes for the product.
• Product Engagements: Work closely with project management and operations to ensure product development tasks are completed on agreed deadlines.
• Operational Activities: Collaborate with business and technology teams to ensure the systems are operating as expected, resolving issues, and coordinating activities.
• Product Requirements: Provide guidance from market demands to assist in the development of detailed product requirements, specifications, and enhancements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
1. Minimum 5 years of work experience with a Bachelor’s degree or minimum 3 years with an Advanced Degree.
2. Strong verbal, written, and presentation skills.
3. Proficiency in Microsoft Office and PowerPoint.
4. Knowledge of payments, card issuing and lifecycle marketing best practices.
5. Excellent attention to detail.
6. Project and client management skills.
7. High level of comfort with data, files, and technical communication.
8. Collaborative working style.
9. Experience in Agile development
Preferred Qualifications:
1. 3 to 5 years payments, card issuing or B2C or B2B2C marketing operations experience.
2. Ability to synthesize complex ideas and passion for developing clear, effective, and compelling presentations.
3. Excellent data and analytical skills, working knowledge of Excel and MicroStrategy or Tableau is preferred.
4. Working knowledge of marketing automation technology.
5. Motivated to understand the evolving industry context and Visa.
6. Ability to work independently, and with broad instructions.
7. Adaptable to different work and projects.
8. Strong business acumen and a global mindset.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.