Procurement Specialist, Team Lead

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

This position is to lead the Procurement Hub team and ensure service delivery is as per the agreed SLAs with the business. Alongside the Hub members, the Team Leader is responsible to deliver operational procurement services to NIQ legal entities by ensuring effective and efficient performance of operational procure-to-pay processes (source to pay as future option) and tasks, supported by procurement systems (SAP Ariba). In addition, the position should be highly focused on operational excellence and process standardization, while raising continuous improvement initiatives and supports projects (processes and operational savings).

Responsibilities-

Operational Procurement:

• Ensures workload between all Hub team members is equally distributed and KPIs and SLAs to the business are adhered to.
• Resolves day-to-day escalations and ensures continuous improvement of the service based on stakeholder feedback.
• Is accountable for the operational procurement processes of the procurement organization from purchase requisitions (PRs) / shopping carts (SCs) to order confirmation.
• Checks purchase requisitions for completeness of specifications according to pre-defined compliance and quality criteria.
• Clarifies differences between purchase orders (POs), delivered quantities and invoices in close cooperation with Procurement and Finance departments and amends/ changes to purchase order data in the system if necessary.
• Conducts suppliers’ communication and sends required documents as part of the procurement process.
• Ensures compliance to Procurement Guideline, along mandatory tools and in accordance with internal approval guidelines.
• Processes requests for creation and continuous maintenance of new or change of existing supplier master data.
• Perform due diligence checks as part of the supplier onboarding process.
• Acts as first level of support for business stakeholders for any queries related to the end-to-end Purchase-To-Pay process.
• Is highly focused on operational excellence and process standardization, while raising continuous improvement initiatives.
• Executes various Procurement reports and is able to analyze data, draw insights and take corrective actions or generate improvement ideas from the data.
• Supports key areas of the wider Source-To-Pay process when needed – contracting and tendering, development of buying channels and system related content (catalogues, internal forms, etc.)
• Supports Procurement projects or non-operational tasks and activities as and when required and in accordance with strategic priorities.

Stakeholder Management:

• Conducts regular reviews of Hub service delivery with key stakeholders and senior functional leaders.
• Maintains effective relationships with key functions and demand generators and gives proactive suggestions for improvements in the Purchase To Pay Process.
• Promotes Procurement compliance within the business stakeholders.
• Applies a customer-centric approach in the regular day to day interactions with business requestors.
• Acts as a trusted business partner to Procurement category and sourcing teams and where possible provides Operational support on key strategic sourcing initiatives.

Leadership skills:

• Effectively communicate and liaise with stakeholders and 3rd parties.
• Organize team members and delegate responsibilities and ensure team empowerment.
• Coach junior team members.
• Deploy resources effectively to manage projects and tasks.
• Measure individual performance and provide timely and open feedback.
• Support team in development plans

Qualifications

• People management skills – 3+ years
• Sound command of Ariba (or equivalent End To End Source To Pay systems as alternative – Coupa, Ivalua, etc.)
• Demonstrated analytical and problem-solving skills
• Very good understanding of customer services landscape
• Excellent communication and interpersonal skills
• Negotiation skills
• Strong computer skills and proficient use of Excel, Word and PowerPoint
• Language skills necessary to complete the role – proficiency in English.

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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