AddressSales capability manager
The key responsibilities for this role would include:
- Create and articulate a capability roadmap for the sales organization, in-line with the organization's strategic priorities for India & SAARC cluster.
- Work with the Sales Development Head towards creation and execution of the Sales Capability blueprint towards building a future ready sales organization.
- Owner of the complete Sales Capability building cycle:
- Identifying Functional Sales Capability competencies for the field-force across levels (from ASM to Distributor Sales Representative) & channels (general trade, modern trade, emerging channels)
- Creation of cutting-edge training content to meet the Competency gaps
- Design & deployment of training programs for Manager & Officer pool in the Sales function. The same will be done in two parts:
- Function training to meet business objectives
- Competency based trainings on competency framework
- Measuring effectiveness of the training content dissemination with linkages to overall business
- Design and implement the sales force rewards system in line with the set objectives.
- Process owner of the Online Learning platform.
- Owner of the - Reward & Recognition program for the Distributor Sales Representatives (DSRs) & Interim Sales Representatives (ISRs)
- Partner with OT Head for design of capability plan & training calendar for Modern Trade officers & Managers
- Partner with Country Heads for design of capability plan for Bangladesh & Sri Lanka sales force
- Partnering with external partners- / vendors - For training content development, assessment & development centers
