AddressManager - Operational Excellence
Role : Operational Excellence - Manager
Job Location: Gurgaon
Roles & responsibilities:
- Manage large operations transformation initiatives working closely with India management as well
- Identify opportunities for OpEx to be implemented to derive tangible benefit for member firms
- Ensure business cases are thoroughly researched and syndicated
- Deliver OpEx projects within the divisional portfolio on time, to scope and within budget
- Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines
- Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches
- Analyze and interpret business data and turn it into insights
- Support research activities for internal/ external performance benchmarking
- Conduct CI trainings (LSS awareness, Yellow Belt program etc.) to generate problem solving and analytical mindset within teams
- Lead problem solving and brainstorming workshops with project stakeholders
- Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs
Educational qualifications:
- Graduate / Engineering background (REC/NIT/IIT etc.)
- MBA from top tier colleges
Work experience:
- 8-11 years of overall experience of which at least 4-5 years is in independently driving transformation projects in large global organizations or with Consulting Firms
Mandatory technical & functional skills:
- Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma tools and techniques
- Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)
- Experience in developing global operating models leveraging onshore and offshore delivery centers
- Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data
- Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.
- Ability to work with stakeholders at all levels
Preferred technical & functional skills:
- Certified Six Sigma Master/Black Belt
- PMP certified / PRINCE2 Practitioner
- Other qualifications relating to data analytics/ Intelligent automation
