AddressJob:Governance, Risk Management & Compliance
Primary Location:Asia-India-Surat
Schedule:Full-time
Employee Status:Permanent
Posting Date:14/Mar/2024, 8:56:51 AM
Unposting Date:Ongoing
The Role Responsibilities
To effectively monitor and review allocated portfolio so as to ensure successful recoveries with the objective of minimizing Net Credit Loss.
Business
- Are carried out in compliance with the bank policies / standards, and with due recognition of the regulatory guidelines within the country and all relevant risk type framework.
- Uphold the principles of Treating Customers Fairly (TCF) during customer interaction.
- Maintain the highest standards of vendor governance
Processes
- Negotiate & collect overdue amount from delinquent customers
- Ensure amounts collected from the customer are deposited in the branch within the specified timeline
- Ensure feedback from collection activity is properly updated in CACS
- Adherence to Code of Conduct at all times.
- Timely reporting of service issues to the supervisor
- Follow all related procedures/documentation wherever applicable
- Timely completion of all training requirements – annual refreshers, e-learnings, product refreshers etc.
- Closure of all customer escalations within applicable TAT
Risk Management
- Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees
Governance
- Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
- Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention. He / she must ensure compliance with these policies and procedures on an ongoing basis.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal
- Policy Team
- Credit Initiation / Credit Operations
External
- Auditors: For Audit and Reviews
- Regulators: Inspection and Regulatory requirements
- DRT
Other Responsibilities
- The Job holder must ensure he/ she is fully aware of all the policies and procedures issued in relation to money laundering prevention. Candidate must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer and must be responsible for overall awareness, adherence and implementation of the Group AML Standards and Country KYC policies. Establishing a culture and systems and controls to ensure that the businesses operate according to higher standards of regulatory and compliance practices as defined by requirements including local banking laws and anti-money laundering guidelines as part of developing a culture of good compliance
Our Ideal Candidate
- Graduate with 2-4 years of experience with a minimum of 1 year of relevant experience
- Good communication skills.
- An initiator with very high level of energy.
- Negotiation and influencing skills
- Must be a Graduate
Role Specific Technical Competencies
- Business – Market Knowledge
- Business – Products and Processes
- Manage Conduct
- Manage Risk
- Manage People
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
