Lead - Ecommerce

Online Business Head

Wearables

S&M Head

Corporate

L8

16-11-2023

Job Details

To develop the business strategy, drive sales and identify new avenues of revenue generation for the E-commerce for Wearables

External Interfaces

Internal Interfaces

Job Requirements

Education

Post Graduate

Relevant Experience

12+ years with experience in ECOM

Behavioural Skills

Knowledge

Process Contributions

Process Contribution

Process Outcome

Performance Measure

Sales: Sales Planning: Business Plan Formulation

1. Develop the sales and marketing strategy and annual business plan in the E-commerce marketplace channel
2. Negotiate & finalize annual contract and terms of trade with key accounts
3. Craft strategies for marketplace to align with the overall strategy of the Division
4. Review and provide inputs of the sales performance against the plan on a regular basis
5. Review the annual maintenance contracts related to the partnership agreement and approve alternations based on working inputs
6. Coordinate with the product and brand teams to identify products based on the strategy, culture and customer base of the partner organization

Sales: Stakeholder Management

1. Maintain relationships with key accounts to identify opportunities for expansion and ensure overall pipeline & revenue growth within the channel
2. Manage escalations related to promotion/ discount negotiations with the key accounts
3. Design, develop and approve partner schemes to boost targeted sales

Sales: E-commerce Marketing

1. Develop and approve channel specific marketing initiatives and ensure compliance
2. Coordinate with marketing teams and co-create new avenues of marketing

Sales: E-commerce: Marketplace Operations

1. Provide guidance to the teams to create the promotion calendar for the marketplace e-commerce with coordination from the internal teams and manage escalations if any
2. Manage and resolve conflicts among channels/ partners/ relevant stakeholders
3. Continuously evolve and improve the processes (internal and external) based on the needs of the customer, partner and business

Sales: E-commerce: Regulation & Compliance

1. Monitor and ensure the changes in the regulatory law related to the ecommerce sales and ensure compliance of the govt regulations and partner policies
2. Ensure commercial compliance and periodically review controls & balances in the system

People & Talent Management

1. Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged
2. Mentor and develop team using a supportive and collaborative approach