At NIRA, we are seeking a highly motivated and solution-oriented individual to join us as a Customer Support Lead. In this pivotal role, you'll be instrumental in orchestrating our Customer Support function, championing process efficiency, adept problem-solving, managing a team and fostering seamless communication. Your mission will be to establish and surpass measurable benchmarks for customer satisfaction, leveraging best industry practices. If you're passionate about elevating customer experiences and excel in fast-paced environments, we invite you to be part of our team. […]
Develop and Implement...