Last Mile Team Leader , Team Leader

DESCRIPTION:You are responsible for ensuring that you have properly trained
people
and that their needs are addressed so they can focus on their
jobs.
You
will ensure Amazon policies - including attendance tracking -
are
implemented and administered fairly and consistently. This
includes
motivating, coaching, reporting, and providing feedback of
associates'
performance - including productivity, quality, and safety
-
as a
means
for achieving or exceeding Amazon expectations. The
Team
lead
will
address discipline and/or performance issues for LM
Associates
including
up to termination. In addition, you will work in
partnership
with third
party delivery providers to ensure Amazon
standards are
being met in
accordance to service contracts.
At Amazon,
we're working
to be the most customer-centric
company
on earth. To
get
there, we need
exceptionally talented,
bright, and
driven people.
Amazon is seeking
Team leads for our GSF
FC operations
team. Amazon
is
one of the most
recognizable brand
names in the world
and we
distribute millions of
products each year
to our loyal
customers.
Key job responsibilitiesWe're seeking a Team lead for our FC operations. In this role, you will be responsible for:
- Managing, on a daily basis, end to end operations for either
one
large
site or a combination of small sites. Executing inbound
and
outbound
operations- Meeting customer facing metrics, while
maintaining cost targets
and upholding safety and morale of the team
reporting to you.- Driving performance management of your team
members. Preparing
and
implementing training and development plans for
associates.- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.- Conducting 4M and 5S audits for the delivery station on a daily basis.- Stand-in for Area Manager.Ability to manage day and night shifts.
We are open to hiring candidates to work out of one of the following locations:
Kolkata, WB, INDBASIC QUALIFICATIONS:- Bachelor's degreePREFERRED QUALIFICATIONS:- Experience with Microsoft Office products and applications
This employer is a corporate member ofmyGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,students, inclusive employers & anyone who believes in workplace equality.