AddressYou Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Purpose
- This Sales/AD leader will be a city leader managing both MM Acquisition and MM Account Development role in a particular the city.
- The incumbent will be responsible for driving new acquisition as well as driving portfolio billing growth via account penetration, cross-sell, expansions, etc.
- Success in this role is measured by achieving sales targets and portfolio growth targets and by demonstrating strong sales acumen and knowledge of Commercial/Consumer cards, T&E and financial services industries.
Key Accountabilities
Strong Delivery on Sales Targets
Achieve aggressive corporate card sales targets in the geography by acquiring new customers in the MM/SME segment
Strong Delivery on Portfolio Growth Targets
Ensuring growth of AD portfolio billings, zero biller activation
Adherence to sales processes, policies and guidelines
Manage end-to-end sales cycle of cold calling, prospecting, solution selling, sales closure & billings ramp up; Manage sales pipeline including pipeline movement, churn and reporting
Profitability & Margin focus
Independently manage the PnL of the team by leveraging the right opportunities, with razor sharp focus on premiumization through driving platinum, cross-selling, and expansions
Cross-sell
Cross-sell into existing base, upgrade, expansions, penetrate into newer spend categories, new merchants etc.
Implement Campaigns and Drive Partnership Success
Segmentation of customers by sectors, size, spending patterns to be fed into the marketing team for tailor-made campaigns.
Ensure success of various marketing campaigns and distribution partnerships in collaboration with various stakeholders such as marketing, brand, partnership, acquisition, and supplier payment teams
Strong External Focus
Gain in-depth knowledge on latest products, propositions, constructs offered by AXP Network within the industry, business, and customers to stay current
Team management, Leadership and Training
Help the team deliver the expected results, provide leadership, exhibit the Amex leadership behaviors, Undertake ongoing trainings on product, proposition, selling skills, Participate in training programs such as new hire orientation programs etc.
Qualifications:
- Graduate (MBA preferred)
- At least 6+ years of professional sales experience in the travel/ payments/banking with
an in-depth understanding of acquisition channels, card economics, expense management solutions.
- Strong understanding of financial statements, ratios, cash flows, account receivables & payables, cash conversion cycle
- Work experience in the commercial cards space will be preferred, along with associated knowledge of industry practices, existing expense management solutions in the market, understanding of the travel industry across airlines, hotels, lodging, restaurant spends and associated data flows
- Good Presentation & Analytical Skills
Competencies
- Drive to establish a strong team spirit and teamwork across the channel, proactively managing ambiguity
- Outstanding communication, networking and influencing skills. Proven ability to forge
strong relationships in a complex matrix organization with stakeholders across internal teams and external partners.
- Ability to work in a challenging and fast paced environment, delivering flawless execution, with enthusiasm
- Thought leadership
This is not a hybrid role and the colleague is expected to be in office on working days if not out for meetings/events
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
