AddressDesignation : Manager/Senior Manager
Qualification : B.Tech/BE or MCA
Experience : 5 - 15 Year
Other Skills Strong Audio Video skills, and Video Conferring exp. Working knowledge of AD, Server, and Database Infrastructure environments, networks, systems, and application architectures, Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support
Detailed Job Description :
- Develops and manages enterprise system infrastructure & Data Centers across Locations:
- Managing technology infrastructure and assets across locations and coordinating with the team to maintain and support the company's technology hardware and software.
- Analyzing technical needs, requirements, and state of the server, storage and virtualization infrastructure design, integration, and operations
- Managing emerging technologies in support of systems development efforts, and recommending technologies that will increase cost-effectiveness and systems flexibility
- Recommending, developing, implementing, and maintaining new and existing technology infrastructures
- Acquiring new software and hardware, negotiating service contracts, and building relationships with vendors and service providers
- Managing Information technology engineering & operations staff
- Leading efforts to research and pilot new technology to improve Infrastructure service
- Developing processes to streamline and automate routine tasks
- Delivering performance metrics on KPIs
- Analyzing problems and communicating with end users and department managers to assess needs and determine optimum solutions to IT concerns
- Documenting all communication and tasks performed including closing out help desk requests when completed
- Managing capacity planning of all production hardware servers and storage, proactively submitting recommendations or proposals in order to meet business demand.
- Hands-on experience of scheduling meetings, multi-party conferences, AD-Hoc & static conferences
- Hands-on experience on Cisco Telepresence, Webex room kit, Webex plus
- Understanding and experience on Cisco Prime Collaboration Assurance, Prime Collaboration Provisioning.
- PSTN Gateway for Telepresence Audio, Telepresence Content Server & Jabber Video Provisioning.
- In Depth understanding of Cisco Unified Communications Manager (CUCM) 10,11.X
- Understanding of Cisco WebeX Meetings, Cisco WebeX Teams and Cloud deployments for conferencing, Integrated AV
- Researching and assessing any capital equipment needs
- Communicating project plan to appropriate staff and department managers as well as outlining any end user process changes
- Managing efforts to build and deliver System and Storage infrastructure
- Ensures development team productivity and identifies opportunities for greater departmental efficiencies and quality by :
- Assigning projects among staff taking into consideration staff skill set and workload
- Evaluating and monitoring the workload of staff to ensure projects are on time; affecting change when necessary
- Interacting with various internal and external groups to facilitate successful project completion
- Implementing and managing the introduction of new technology and departmental tools
- Keeping the department head advised of current issues
- Provides technical support and guidance to all internal and external application users by
- Answering questions regarding systems infrastructure design
- Assisting in writing technical documentation and Work Instructions.
- Responding to help desk requests in a timely fashion, facilitating and coordination or emergency issues.
