Job title: Human Resource and Operations Executive
Location: Remote
Company: Tutor-ology
Salary: Upto 10000 INR/Month
Working Hours: 8 hours (We be discussed in the interview briefly)
Job Description:
Key Responsibilities:
• Manage the day-to-day operations of the business, including scheduling tutoring sessions, managing staff and tutor schedules, and overseeing customer service
• Develop and implement operational policies and procedures to ensure efficient and effective delivery of tutoring services
• Monitor and report on key performance indicators (KPIs) to track business performance and identify areas for improvement
• Collaborate with the Marketing team to create marketing campaigns and develop strategies to increase the company's customer base
• Work on recruitment including emails, Scheduling interviews, and candidates data management
• Manage and motivate a team of tutors and staff to provide high-quality services to clients
• Maintain relationships with clients and ensure high levels of customer satisfaction
• Ensure compliance with company policies, industry regulations, and legal requirements • Manage and oversee the budget for the operations
department • Work with the IT team to implement and maintain the technology infrastructure for the business.
Qualifications:
• Bachelor's degree in Business Administration, Operations Management or a related field
• Experienced in operations management or a similar
role • Strong leadership, communication, and interpersonal
skills
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
• Excellent analytical skills and ability to identify opportunities for process improvement
• Experience with budgeting, financial analysis, and cost management
• Knowledge of tutoring industry regulations and requirements is a plus
Only those candidates can apply who:
1. Are available for a work-from-home job
2. Can start the work-from-home job Immediately.
3. Have relevant skills and interests.
4. Comfortable in the morning working hours from 5:00 AM to 9:00 AM
Skills: Leadership, Financial Analysis, Interpersonal Skills, Process Improvement, Cost Management, Operations Management, Communication, Analytical Skills, Budgeting
Experience: 0.00-2.00 Years