Address · Implement systems and procedures that achieve higher cost efficiency and guest satisfaction. […]
· Co-ordinate with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.
· Act as a ‘One Point Contact’ for the guest, constantly interact with guests in order to solicit feedback. […]
· Monitor daily performance and manage revenue through revenue and yield management techniques.
· Ensure through regular monitoring of Trust You feedback and ensure prompt, efficient and accurate service to all guests. […]
· Monitor the business...
