You will work very closely with internal stakeholders, your team members in Customer Support team, management and most importantly our customers. You will display empathy with customers in all conversations, ensure you hear them well, and share with them the appropriate resolution (to the point) and if not now, get back to them at the earliest. We are building Raise to deliver an awesome customer experience – and your role is critical for us to deliver that promise. […]
To handle and resolve customer queries is your primary responsibility at the same time you will adhere to the quality standards...