Exec, Business Development-2300021333

The Role Responsibilities

The purpose of the role is to 

• Meet the business objectives initiated by the respective country Business Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Business Drivers

• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product 

Customer Experience

• Operational quality -Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints

Risk Assurance

• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Strategy

• Meet the business objectives initiated by the respective country Priority Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration 

Business

• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product

Processes

• Operational quality -Error free customer application & documentation
• Responsive and responsible selling

People & Talent

• Must be a graduate. MBA’s would be an advantage
• Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and Savings Accounts would be preferred
• Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
• Good knowledge of the selected market and customer segments would be an advantage
• Strong communication and negotiation skills with the ability to influence outcomes
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Risk Management

• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements