Address- Establish and develop new accounts
- Maintain rapport with clients. Resolve client complaints ensuring client satisfaction.
- Work on Lead Management and generate Database for respective region and add the same to master database. Leads and data to be monitored on regular basis.
- Meet sales target set in term of product and revenue. Meet or exceed assigned monthly booking target in the assigned sales territory/market
- Responsible for the granting of credit limit and collection of outstanding payment
- Able to travel domestic for sales calls and participate in corporate events both local and Domestic
- Able to strategise marketing plans to achieve sales and profit
- Work closely with Operations and back office staff to provide excellent service to clients
- Administrative duties such as preparing of marketing call reports, keep track of group bookings etc
- Handle client's feedback, complaints on all booking issues. Actively participate in Road Shows
- Any other duties reasonably assigned by the Supervisor
- Return Business telephone calls.
- Promptly respond to all inquiries, prospects, and tentative or definite business.
- Be familiar with all services/features to respond to client inquiries accurately.
- Assist in achieving or exceeding budgeted goals in sales and profit for the Company.
- Plan and execute cost-effective and productive sales trips into assigned territory to improve and increase our penetration of that market.
- Report on trends in the industry and competition
- Update and maintain recording system including:
- MIS reports
- Productivity report, Corporate profile, weekly call planner
Desired Profile:
- Degree in Hotel Management / BCOM /MBA Marketing is preferable.
- Should be young, presentable and energetic with good communication skills.
- Should be able to handle and manage the team effectively.
- Should possess a Go-Getting attitude and ability to achieve all targets.
- Must possess good knowledge of Hotel / Travel industry.
- Must possess work experience in a Travel company / star hotel in the similar capacity.
