Address 1 Resolve customer complaints and provide knowledgeable answers to customer queries
2 Assist clients on offline and online orders, deal with orders in the back office and liaise with logistics
3 Follow-up on orders and liaise with customers, buyers, etc
4 Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
5 Assist customers with after-sales service issues. Be a primary contact for customer inquiries about our products and brand.
6 Able to communicate concisely our company policies to client. Maintain and update regular client correspondence
7...
