Customer Support

Customer Support

JOB DESCRIPTION.

· Performing outbound calls (Dubai) to collect outstanding Accounts Receivables.

· Record after-call actions and perform post call analysis for the follow-up.

· Assess and resolve enquiries, requests, and complaints through calling to ensure that customer enquiries are resolved at first point of contact.

· Strong phone and verbal communication skills along with active listening

· Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and team members.

· Manage and optimize the performance of our outbound customer experience operations, including call centre, email, chat.

· Develop and execute the operational strategy for the company's customer experience operations, working closely with senior management to align it with overall business goals.

JOB REQUIREMENTS

· Fresher / Any Graduates can apply with Minimum 1 year of experience in accounts receivable follow-up will be an added advantage.

• Excellent verbal communication in English, Hindi, Malayalam abilities / call centre expertise

· Previous experience in a Customer support role will be an added advantage.

Contact -

Sheela - 9003142494
Kalaiarasi -73388 48624

Walkin - 10-Oct-2023 - 17-Oct-2023

Venue - Techindia infoway private limited

B-15,2nd street, Ambattur industrial estate, Chennai - 600058

Direct link to the location : https://goo.gl/maps/2MKnZPiDaz39PMwWA

Job Types: Permanent, Full-time

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Ambattur industrial estate, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 8838621229