This is a remote position. About Us: Kreativstorm, a leading German consulting firm, is looking for an enthusiastic Customer Service Representative to join our remote team. This entry-level position is perfect for individuals looking to kickstart their career in customer relations, offering a chance to work from any location with no geographical restrictions. Key Responsibilities:
- Provide prompt, friendly, and efficient Customer Service via phone, email, or chat.
- Address and resolve customer inquiries and issues, ensuring a positive customer experience.
- Collaborate with team members to improve service procedures and standards.
- Keep accurate records of customer interactions and transactions.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
- Basic computer proficiency and ability to learn new software.
- Fluent in English, additional languages are a plus.
- Enjoy the flexibility of a fully remote position with no geographical restrictions.
- Be part of a supportive and innovative team that values your contribution and growth.
- Competitive entry-level salary and opportunities for development.