Client Success Associate
KEY RESPONSIBILITIES:
- Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.
- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
- Generate new opportunities within existing accounts.
- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.
- Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing.
Required and most valued skills: Ability to learn quickly, great relationship building and communication skills, ability to understand and connect problems, desire, and work ethic to grow professionally and personally.