AddressRoles and Responsibilities
- The role involves winning customers & creating better business value for self, team & company overall
- Ability to plan weekly, monthly & monthly business KPI deliverable and drive the same accordingly
- Own & succeed End to End business cycle of identified customers from Identification till business go-live
- Create business prospects by connecting with identified set of customers pools through systematic follow ups.
- Funnel management with follow Ups with prospects on their conversion journey
- Targets by systematic follow up & time bound closures
- Work with internal tools & web portal for easy access &faster conversion
- Engage with clients post sales conversion till their business hosting cycle is completed within right time frames
- Build and manage productive, professional relationships with clients using telephonic and/or video conversations.
- Handling escalated customer complaints & driving fast closures
- Key Success factors for an Individual
- Aggressive self-starter who inspires a diverse team
- Hunger to grow and learn
- Positive and enthusiastic attitude
- Customer Orientation
Critical Skills of a Suitable Candidates:
- Pre - Managerial Experience expected. To manage 2- 3managers in his/her span
- Ability to manage a team of 15-20 Sales Representatives
- Client handling and application of Tele-sales/ Video -Sales techniques
-Good Verbal and written communication
- Team training & buildup
- Ability to work on MS-office suite & Good presentation Skills
You Can Apply if you possess:
- 80%+ marks in 10th and 12th
- MBA with 1-5 years of experience in Sales / Servicing / Retention.
- Preference for candidates with Team handling experience of 10+individuals (at-least 1yr+ experience)
