- Manage the cash application, relieving of receivables, and deduction creation of cash coming in through lock box and EFT with a target of 24 hours for both domestic and export customers.
- Cash application and deduction creation for all manual, lock box and EFT receipts not automatically applied within 24 hours of receipt.
- Audit cash application process on auto Cash to ensure financial integrity of receivables (invoices closed, and deductions created).
- Understand the negative impact to AMPS and data integrity issues if cash applied automatically is not audited. Also results in erroneous cash discounts and negative impact to Cash flow.
- Application of cash for business region
- Identification of “unknown” cash receipts and accurate application to appropriate receivable.
- Accountable for cash application compliance with Sarbanes Oxley.
- Ongoing maintenance of A/R customer accounts continuously identifying and correcting items that require re-coding on auto Cash or can be linked to available cash on account.
- Clear understanding of SAP Account Receivables and basic accounting principles with an understanding of our impact on Customer Development/AMPS.
- Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments.
- Application of checks remittance to customers’ accounts under tight deadlines. Remain current on the workload and redistribute assigned work if necessary.
- Must be willing to work overtime during peak periods, month end, and year end.
- Ability to deal with difficult internal and external customer situations requiring tact and professionalism
- Ability to analyze and problem solve
- Accurate interpretation of vague remittance documentation
- Ability to deal with system issues and missing bank files
- Time management ensuring all time targets met
- Identify process improvements to improve customer behavior, cash processes, and auto Cash match. Share knowledge gained with Team Lead and Team.
Minimum qualifications
- Any Graduate
- Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2C model
- Strong Communication Skills (verbal and written)
- Good customer handling skills
- High Energy level
- Good interpersonal skills that can lead multiple responsibilities simultaneously
- Good influencing skills and interpersonal, analytical skills and attention to detail
- Good team commitment and results delivery orientation
- Good experience in Order to Cash end to end processes
- Good understanding of SAP & Excel
- Able to navigate through PowerBi reports
- Experience in HRC or any other workflow / CRM experience (added preference)
JobAssistant Manager
Primary LocationIndia-Jaipur
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingMar 14, 2024, 6:14:29 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time