Accounts Receivable Analyst

Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

Palo Alto Networks is looking for a Accounts Receivable Analyst to help drive external and internal customer service quality and Accounts Receivable process efficiencies through the Company’s continued high pace of growth. This person will perform Accounts Receivable tasks while working with key stakeholders, support projects, and participate in process improvements in a fast-paced environment.

Your Impact

• Resolve invoice disputes and other billing inquiries from customers
• Data analysis, performance analysis, and support as well as continuous improvement of reporting management processes, with a particular focus on data quality and accuracy
• Identify and collaborate on solutions for Accounts Receivable process deficiencies
• Generate manual invoices as needed
• Review customer contracts for billing terms
• Monitor non-standard billings and ensure proper invoicing
• Provide proof of performance to distributors for professional services billings
• Compile work details from various systems as required for professional services
• Identify and collaborate with cross-functional business partners and third parties to implement best practices, automation and continuous process improvements
• Partner cross-functionally with Credit and Collections, Operations, Sales, Tax and IT departments to resolve Accounts Receivable matters
• Participate in the worldwide Accounts Receivable close, including preparation of monthly journal entries, reconciliations and SOX controls
• Perform user acceptance testing of new system implementations and management dashboard as required
• Ensure compliance with SOX 404 key controls
• Assist with ad hoc reporting, analysis, and special projects

Your Experience

• Bachelor's degree in Accounting or Finance with 4+ years experience or 6+ years of related experience in lieu of a degree (high tech company experience preferred)
• Experience with SAP ERP is a must. Familiarity with Clarizen, Salesforce, and Tableau is advantageous. Additionally, accounting and GL knowledge and experience are considered beneficial
• Perform at high levels in a fast-paced ever-changing work environment
• Excellent customer service, proactive, and strong work ethic
• Effective verbal and written communication skills with all levels of management and cross functional organizations
• Works well autonomously with the ability to manage priorities and execute under pressure
• Strong problem-solving skills, research and resolution skills, and data analysis 
• Solid organizational skills with attention to detail 
• High proficiency in Google applications, Microsoft Office with intermediate to advanced knowledge of MS Excel

The Team

Our Accounts Receivable team responds to external and internal requests daily, supports non-standard transactions and works cross-functionally with key stakeholders. The ideal candidate has a keen eye for detail, high level of accuracy, resourceful, organizational and time management skills. We partner closely with credit and collections, order fulfillment, revenue, and other operational stakeholders to ensure proper billings and provide solutions to our customers’ needs. If you have a passion for customer service, want to enhance your Accounts Receivable experience, and seek to be part of a team that is solving challenging problems – this is it.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: No.  Please note that we will not sponsor applicants for work visas for this position.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.