Responsibilities
What will you contribute
- This role contributes towards increasing cash flow and reducing DSO
- This role contributes towards completing roll out of one Finastra Operating model
- Forecast collection based on existing debts + future billing
- Maximize cash flow by continuous follow up on outstanding invoices through reminder letters, emails and phone calls, as appropriate. Record and track all queries in the collections software
- Improve DSO/Reduce past due debts/Resolve disputes
- Propose and release bad debt provision when required
- Perform review of credit worthiness and assign credit limits
- Advise cash application team on allocation of invoices/credit notes as appropriate
- Perform Account reconciliation where required
- Address client queries in a timely and efficient manner.
- Ensure that the medium and content of communication is appropriate and effective at all times.
- Co-ordinate with invoicing teams, project managers, sales staff to resolve invoicing issues
- Analyze portfolio to review unapplied cash/credits and take corrective actions
- Provide statement of accounts on periodical basis to both clients and internal staff
- Escalate issues that may require management involvement
- Support Credit management in preparing and publishing reports
- Where possible, use innovative methods to improve the collections process, and actively contribute towards strengthening the overall Working Capital function
Minimum 2-4 Years Experience In Global Collections
Forecast collection based on existing debts + future billing
- Maximize cash flow by continuous follow up on outstanding invoices through reminder letters, emails and phone calls, as appropriate. Record and track all queries in the collections software
- Improve DSO/Reduce past due debts/Resolve disputes
- Basic accounting knowledge
- Assertive and Persistent in driving actions
- Good communication and interpersonal skills
- Good Research and Analytical skills
- Strong priorities management skills
- Graduate with 2-4 years of experience
Skills: Collections, Accounting, Credit Management, Invoicing, Cash Flow
Experience: 2.00-4.00 Years