AddressAccount Manager
Job Summary:
- The purpose of the Senior Sales Executive - GF role is to grow the Global Forwarding (International Air, Ocean) services by securing new profitable and sustainable customers for the Branch/Area. Our Account Managers are driven to succeed, thrive in a fast-paced environment, and are excellent relationship builders. They will directly generate revenue and drive business by managing face-to face sales meetings, presenting recommendations for supply chain improvements, and closing the sales.
Job Description:
DUTIESANDRESPONSIBILITIES:
The duties and responsibilities of this position consists of but are not limited to, the following:
- Manages customer interactions including fostering relationships, making customer calls and closing deals
- Visits customers and potential clients within assigned territory 3-to-4 days per week
- Collaborates with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development
- Demonstrates solid decision-making skills and ability to prioritize ever-changing daily tasks
- Effectively executes sales activities to meet or exceed daily, monthly or annual expectations
- Works closely with other internal departments to ensure a seamless and positive customer experience
- Consults with several levels of decision-makers and buying influences to understand customers' business challenges and supply chain goals
- Ability to develop tailored solutions that deliver value and support the customer's business strategy
- Prospects, plans, and conducts face to face visits with customers within Branch territory
- Interpretshowmultiplefactorseffectingmarketconditionscouldimpactacustomer'ssupply chain and can deliver a persuasive case for change
- Maintains & updates (minimum weekly) our CRM system
- Maintains a strong commercial presence in the local market place, participating or presenting at regional events
- Attends training sessions created to enhance relevant knowledge and skills
Solution Design:
- Ability to build a winning deal team using the right internal resources; leading and collaborating with International Air, Ocean & Rail and account management teams to develop a tailored solution
- Partners with customers to gather information on their needs, and offers tailored solutions based
- Manages conflict and navigates difficult conversations with customers or internal partners
- Builds and delivers proposals, tailoring each presentation to the customer
Process Efficiency:
- Leverages customer facing technology to ensure the right technology is matched to customer needs
- Influences customers to leverage automation and increase process efficiency from day one of implementation
- Use multiple media platforms to drive relationships forward and is comfortable within-person or phone-based conversations
- Organizes and prioritizes opportunities utilizing Atmosphere
- Negotiates appropriate payment terms and processes
- Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS:
Required:
- Minimum 3 years of operations experience from a freight forwarder .
- Willingness to travel within assigned territory, minimum 3-4 days per week
- Site Specific: Fluent in English
Looking for candidates who has prior exp in below listed companies. (Can apply from these company only):
- DHL Supply Chain & Global Forwarding
- Kuehne + Nagel
- DB Schenker
- DSV
- Expeditors
- CEVA Logistics
- UPS Supply Chain Solutions
- GEODIS
- Hellmann Worldwide Logistics
- Yusen Logistics/NYK Logistics
- DACHSER
- Damco
- Bollore
Contact Details:
Mobile : +91 - 9503399715/8329499715
