Responsibilities
. Should have strong knowledge in implementation & administration in servers and network infra.. Knowledge in Cloud Infra services and contact center management.
. Strong communication skills and should have strong business relationship management
. Supplier Management, Client Relations
Additional Responsibilities:
servers and network infrastructureCloud Infra services and contact center management.
Technical and Professional Requirements:
. Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents. Security Compliance
. IT Asset Lifecycle Management
. IT Audits - Internal & external
. Business continuity management
. Availability, Capacity & Change Management
Business continuity management
Availability, Capacity & Change Management