AddressWe are STAR JOBS HR SOLUTIONS, an authorized recruitment cell for many organized business houses, corporates & multinational companies.
We deal in all major sectors which include FMCG/ Beverages, Consumer Durables, Retail, Finance-Nbfc, Microfinance, Banking excluding (CASA, insurances & fin. Securities), Logistics, Telecomm, Cement, Law & Audit Firms, Automobiles, Production & Mfg. Plants, Engineering companies, Media & Research companies, IT Companies and many more at level of pan- India and abroad.
We take pleasure in informing you that we have a requirement of Technical Support Specialist -Linux with reputed Client in IT Industry
JOB DESCRIPTION:
Industry: IT
Designation: Technical Support Specialist -Linux
Experience: 3years
Package offered: Negotiable
Joining Period: Immediate Joining or after justified notice period.
Location: Noida
Role & Responsibility:
Shift - 6:30 PM- 3:30 AM (Male candidates only)
Required Knowledge, Skills and Abilities:
· Sound technical knowledge of basic networking principles and wireless networks
· 6 months of experience working & administrating (patches, scripting & network administration) with Linux
· 3 years of technical customer support experience in a Help Desk or Technical Support Environment. Preferred knowledge of and experience with Technical Support, microprocessor, digital and basic analog circuitry, & network principle
· 1 year of experience supporting Software & Windows Operating Systems
· Database administration experience (PostgreSQL preferable)
· Experience with server and workstation hardware.
· Knowledge of basic MS Access, SQL & Windows Server 2008-2016
· Familiar with proper phone etiquette with effective listening skills
· Possess an understanding of microprocessor & moderately complex digital and basic analog circuitry to the modular/component level
Principal Duties and Responsibilities:
· Provide customer support and technical issue resolution via phone, email, web and other electronic mediums
· Provide remote user training to new and existing customers
· Provide feedback on improvement opportunities based on current product behavior reported from customers
· Diagnose and configure customer equipment, software, and servers
· Provide high-level customer service in all situations
· Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes
· Provide support and assistance on other service activities
· Follow workplace operating and environmental, health and safety procedures and guidelines
· Assists in the development of and contributes to future training documentation as required
· Coach, mentor, train and provide support for other Technical Support staff so they provide proper troubleshooting & resolutions to customers
Interview Date :
Interview Timings :
If interested please forward your updated CV's in MS WORD or PDF format covering all job description in your previous and present employment along with the following information at
[HIDDEN TEXT]
Current Salary :-
Expected Salary:-
Notice Period :-
WE STRICTLY DO NOT CHARGE ANY REGISTRATION FEE TO FIX YOUR INTERVIEWS. SO FEEL FREE TO VISIT OUR OFFICE AND SUBMIT YOUR RESUMES TO ENHANCE YOUR CHANCE TO GET DESIRED JOB.
For our office Screening Timings are: - 10:00 am to 3:00 pm.
Request you to carry 2 hard copy resume & 2 photographs and the entire necessary documents along with you.
In case your profile and current job position is irrelevant to the above openings, please ignore this offer but consider the Highlighted text above and kindly forward the same to your friends and acquaintances who may be interested for a change of job.
Skills: "Technical Support", "Tech Support", "Customer Support", "Technical issue resolution"
Experience: 2.00-8.00 Years
