Job Title- IT Technical Support Engineer
Location-India, Remote
Salary- 12-15 LPA
Experience
- 3-6 years of relevant experience (minimum 3-year Exp in Tech Support)
- B.E/B.Tech.
- Experience in SRE/DevOps – Major advantage
- Experience in Linux/UNIX environments
- Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
- Experience in support of network security software products
- Experience in Linux script languages (PERL, shell) – advantage
- Independent, resourceful, problem-solver, result oriented
- Fast learner
- Team player, pleasant and with a high level of integrity
- Excellent written and verbal communication skills in English.
- Operating well under-pressure, multi-tasking.
- Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation.