Team Leader - Crm

• Meeting the Clients on regular basis for understanding the expectations of clients
• Coordinating with WH for the daily System entries.
• Checking Report on daily basis and sharing the same with customer.
• Generation of required documents for Transportation
• Booking shipments through different courier companies.
• Generation of Invoices for the allotted customers and submit Invoices on time.
• Analyzing the profitability ratio of buy and sell rate of warehousing
• Coordinating regarding SKU count with WHs on daily basis.
• Maintaining records of inward and outward of stock
• Coordinating with the WHs for the stock reconciliation as per schedule
• Client Co-ordination for all kinds of dispatches.
• Should be focused on customer satisfaction.
• Preparing the QMR reports and sharing with customers
• Preparing the KPI reports on a Monthly basis and sharing with customers.
• Rechecking Invoices before sending to Customers
• Coordinating with the customer and handling customer queries regarding any issues and collecting the Payments
• Payment followup with the customer on a regular basis

• Ability of handle Team and motivate them to achieve the company’s goal
• Good Communication and presentation skills
• Should have the skills to Train and enhance the productivity of team members
• Keen interested in Logistics
• Willing to Learn and implement
• Attitude to explore the new things
• Willing to give commitment and should be flexible

Highlights