Address Description
We want Amazon.com to be the place where our customers can find, discover and buy anything online! Whatever our customers tell us they want, we will find the means to deliver. In doing so, we will create the most customer-centric company in the universe, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. With your help, Amazon.com will continue to enable people to discover new worlds and create change in a meaningful and lasting way.
We are looking for experienced support Engineers who can lead support activities for AVTR (Amazon VAT Transactions Report) and VISA Filings (VAT International Services on Amazon) in delivering high quality software solutions to support variety of customer use cases and are scalable to handle amazon volume.
Key job responsibilities
The SE role in the VISA team is responsible for working with Tech and Non-Tech stakeholders to ensure smooth and on-time publication of AVTR, and on-time VAT filings for EU Sellers. The SE is expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight, AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , Cloudwatch. Over the past 2 years, we have seen a 50% YOY seller growth and the SE should be invested to automate the manual processes associated with monthly cycles. The SE will be owning the process of driving discussions with PMT and other stakeholders to generate and maintain the metrics and work with SDM to build script and tools for test infrastructure and troubleshooting the bugs reported.
In addition, the SE will maintain the pipelines to keep it healthy, and drive other core Support Engineering initiatives.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
Basic Qualifications
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
Preferred Qualifications
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
