Sr System Reliability Engineer (Kubernetes)

Who are we:

FulcrumDigital is an agile and next-generation digital accelerating company providingdigital transformation and technology services right from ideation toimplementation. These services have applicability across a variety ofindustries, including banking & financial services, insurance, retail,higher education, food, health care, and manufacturing.

The Role:

·       Plan, manage, and oversee all aspects of a Production Environment Java,J2EE, Spring Boot applications.

·       Define strategies for Application Performance Monitoring, Optimizationin Prod environment.

·       Respond to Incidents and improvise platform based on feedback andmeasure the reduction of incidents over time.

·       Ensures that batch production scheduling and process are accurate andtimely.

·       Able to create and execute queries to big data platforms and relationaldata tables to identify process issues or to perform mass updates, preferred.

·       Performs ad hoc requests from users such as data research, filemanipulation/transfer, research of process issues, etc.

·       Take a holistic approach to problem solving, by connecting the dotsduring a production event through the various technology stack that makes upthe platform, to optimize meantime to recover.

·       Engage in and improve the whole lifecycle of services—from inception anddesign, through deployment, operation and refinement.

·       Analyze ITSM activities of the platform and provide feedback loop todevelopment teams on operational gaps or resiliency concerns.

·       Support services before they go live through activities such as systemdesign consulting, capacity planning and launch reviews.

·       Support the application CI/CD pipeline for promoting software intohigher environments through validation and operational gating, and lead inDevOps automation and best practices.

·       Maintain services once they are live by measuring and monitoringavailability, latency and overall system health.

·       Scale systems sustainably through mechanisms like automation and evolvesystems by pushing for changes that improve reliability and velocity.

·       Work with a global team spread across tech hubs in multiple geographiesand time zones.

·       Ability to share knowledge and explain processes and procedures toothers.

Requirements

·       4+ years of relevant DevOps, SRE, or general systems engineeringexperience.

·       Experience in Linux & knowledge on ITSM/ITIL, Rest API.

·       3+ years of Hands-on experience in industry standard Linux, CI/CD toolslike Git/Bitbucket, Jenkins, PL/SQL, Splunk, Dynatrace, Kubernetes, AWS

·       Solid grasp of SQL fundamentals

·       Experience with scripting, pipeline management, and software design.

·       Systematic problem-solving approach, coupled with strong communicationskills and a sense of ownership and drive. Ability to help debug and optimizecode and automate routine tasks.

·       Ability to support many different stakeholders. Experience in dealingwith difficult situations and making decisions with a sense of urgency isneeded.

·       Appetite for change and pushing the boundaries of what can be done with automation.Experience in working across development, operations, and product teams toprioritize needs and building relationships is a must.

·       Experience designing and implementing an effective and efficient CI/CDflow that gets code from dev to prod with high quality and minimal manualeffort is desired.

·       Good Handle on Change Management and Release Management aspects ofSoftware

Must Have:​
Monitoring Tools (Splunk Search/ Queries)
Application Support (ITIL Processes, Oracle SQL, Unix Scripts)
DevOps Tools (CI/CD Process, Release Deployment/ Integration – Kubernetes,Jenkins)

Good to Have:
DevOps Tools (Bit Bucket, Chef)
Application Support (Mongo DB, Java Basics)