Address What you'll do
Accomplishes project objectives by planning, directing, monitoring and adjusting project activities across multiple work-streams.
- Provides overall leadership to entire project team, including overseeing other functional team leaders
- Typical scope – Larger more complex Project or multiple components of a large project
- Communicates with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform timely escalations; supports the Program Director.
- Creates and manages the estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reached
- Works with the relevant RM’s for project staffing and resource releases
- Follows the project life cycle methodology defined under the process framework
- Responsible for maintaining positive and ongoing relationships with clients
- Takes on project supervisory responsibility and provides mentorship and coaching to an entire project team
- Ensures that customer deadlines are met within project budgets
- Plans and integrates the work of multiple teams on a project
- Provides line management function and provide input on team performance and reward
- Identifies issues and risks in a timely manner and develops/implements appropriate mitigation and contingency plans
- Reports project status in a timely and accurate manner
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
- Bachelor’s degree or Diploma in Information Technology, Computer Science or Telecommunications
- PMP certification- advantageous
- MS Office essential - MS Project, Confluence, Remedy advantageous
- Minimum 10 years of IT/Telecommunications industry experience, wholesale or reseller business experience advantageous
- Minimum 5 years Project Management experience in managing large implementation/software delivery projects, preferably from a vendor delivery perspective
- Knowledge and experience in agile methodology would be an added advantage
- In-depth understanding of customer needs and general impact of changes in business environment and industry trends. In-depth understanding of client’s industry (wireline, wireless, data services, cable systems, pre/post-paid business models etc.)
- Experience in consulting environment with significant client contact
- Project management certification preferred
- An ability to understand and anticipate the client’s needs and provide consultancy as required
- Specialized Project Management skills in order to plan, monitor and track projects to meet the target KPIs
- Highly developed analytical and problem solving skills to identify and diagnose complex problems
- Requires highly developed team leadership skills with ability to lead large groups
- Requires highly developed communication skills to direct, influence and gain co-operation with team members and customer
Who will love this job
- An trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others
- A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
- A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions.
Our Story
CSG
empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our
locations
, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Location(s):
IN.Bangalore.Office 
