Job description
Job description
Description Visiting 3-4 prop daily from the assigned portfolio (based on D-1 CID and high EC, and high checkout) Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness audits (PCA) Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo & OTA platforms Sharing and solving for Daily stuck on the group and with the RL D-1 CID and D-1 EC cases RCA analysis Meet 4-5 guests during visit to understand concerns and minimize customer escalations Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email Writing) Excellent communication skills (verbal and written) Good negotiation skills Analytical ability Strong problem-solving abilities Other Details Keywords . Overview Location Pune Job Title Service Specialist_ Pune Experience 1.0 yrs - 4.0 yrs CTC INR 3.00 lacs - 5.00 lacs Job Function
Accounting / Tax / Company Secretary / Audit Key Skill
networking ability , soft skills , excellent communication skills , good negotiation skills , analytical ability , erp