Senior Technical Writer- Understanding and adhering to iManage content standards and processes.
- Understanding the implementation processes and creating new business process templates, workflows, forms, system/functional specification templates.
- Identifying opportunities for improvement and updates to existing templates, workflows, and forms.
- Curating and mapping content based on the learning journey for various audience personas, for example: product users/knowledge workers, application and system administrators, iManage partners.
- Getting under the hood of the product and developing an excellent understanding of the application functionality.
- Collaborating with SMEs across our organization to ensure that the product documentation is comprehensive, accurate, and valuable.
- Creating content solutions to address challenges faced by our customers, partners, and internal stakeholders.
(Ref:www.freshersworld.com,freshersworld)