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Form of work
SalaryWe have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Job Summary:
As a Senior Product Associate at JPMorgan Chase within the Corporate & Investment Banking business, specifically the Digital & platform services group, you will be an integral part of a team transforming technology across various assets. Our team is responsible for delivering innovative and efficient applications to a diverse range of the firm's sectors, including sales, trading, operations, risk, and research. We leverage the best of open-source technologies along with our internally developed components, providing you with the opportunity to contribute to a multitude of exciting projects.
Job Responsibilities:
- Respond to client tickets in the queues meeting the SLAs
- Maintain accurate and up-to-date inventory in FITS (Financial Information Tracking System)
- Troubleshoot user and application entitlement issues
- Be the data guardian of DACS, EMRS, DART
- Conduct software upgrade testing, validation, and signoff.
- Have a control mindset and be alert to issues and risks and raise them for review and resolution
- Liaise with vendors on move, add or change on new subscription/cancellation/transfer of market data services
- Manage the team’s shared mailbox and ensure prompt responses to queries
- Keep critical documents organized, updated and retained systematically in repository.
Required qualifications, capabilities, and skills:
- Self-starter, able to work autonomously
- Strong time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard
- Detailed understanding of MS Office applications (Excel, Word, Outlook etc.)
- Creative problem solver with ability to perform well under pressure.
- Detail oriented, with a highly disciplined approach to process and quality control.
- Ability to learn quickly, multi-task and self-manage priorities.
- Excellent client communications skills.
- Flexible & willing to work additional hours at peak times if necessary
- Strong team player.
Preferred qualifications, capabilities, and skills:
- Knowledge of Market Data systems such as FITS, DACS, DART
- Accounting background
- Good knowledge of key market data offerings such as Bloomberg, FXT/Eikon, Factset etc.
- Understanding of Market Data Distribution & Licensing and Audit
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
