Address [Senior Executive - On Role]
[IMumbai]
[IMumbai]
This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
The opportunity we are looking is the Back-end operations department to serve the customers hassle-free payments to their accounts, as this would be the service delivery and expected to be 24*7 and 365 days.
Day-to-Day Responsibilities
- Handle queries from internal & external stakeholders.
- Should take ownership of problem resolution.
- Keen to learn business processes and operational impact.
- Good query handling and customer support capability.
- The candidate will be responsible for delivering all operational activity as per TAT in the Payment Card Industry
Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up, and show what’s next – people with passion, a can-do attitude, and a hunger to learn and grow. In practice, this means:
- Knowledge of SQL and database handling required
- Working experience in Credit card/Debit card-related Organizations preferred.
- Good communication skills.
- Quick & good learner and team player.
- Proactive approach with the ability to take initiative in problem-solving.
- Working in all shifts (Morning, Afternoon, Night, and General) as per the roster and working on activities such as transaction processing, file upload, MIS preparation etc.
- Adhoc report generation.
- Handle queries from internal & external stake-holders.
- Should take ownership of problem resolution.
- Keen to learn business processes and operational impact.
- Good query handling and customer support capability.
- Candidate will be responsible for delivering all operational activity as per TAT in the Payment Card Industry.
- X-X years working in 02 to 08 years
