Operation management
- Develop and manage the right product mix for their respective doors. Make recommendations based on monthly forecast and marketing information analysis.
- Inventory planning to ensure the availability of right stocks within the parameters specified.
- Ensure VM guidelines are adhered to at the stores.
- To ensure effective deployment of staff at Hyper/Dept doors within cost parameters.
- Train front end sales staff.
- Facilitate and coordinate for internal training of the front-end sales staff.
- Handle staff grievance.
- Maintain & develop relations with Departmental/Store Managers
- Resolve store operational queries.
- Improve Brand Visibility in the store, through Visuals and additional display space at prominent locations.
- Identify prospective business opportunity like Atrium Sales, Mall Promotions,
- Prepare periodic sales pipeline reports showing sales volume and potential sales for various sales doors.
- Competition analysis and feedback to the marketing team on a regular basis
Administration
- Ensure adherences of all statutory matters at the store and coordinate with the statutory bodies for any disparities arising.
- Assist HR in the on-boarding activities and full & final clearance of the front-end staff.
- Maintain and regularize monthly attendance of the front-end staff within stipulated time.
- Induct new joinees about organisation policy & overview at the branch level.