JD – Analyst
Job Title: Analyst
Job description: Includes but not limited to:
·Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
·Adheres to Company policies and is in compliance at all times
·Maintains performance standards
·Updates reports based on predefined templates on a regular basis to ensure accurate entry
·Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
·Completing all training related activities when assigned
·Cognizant of completing all assigned activities within the stipulated time
·Ensuring all production targets are met in training
·Ensuring all production targets are met in BAU (Post training)
·Ensuring all Quality targets are met in training
·Ensuring all quality targets are met in BAU (Post training)
·Communicate status of work, any issues with team managers and manager on time
·Schedule adherence is a must
·No unplanned leaves
Required Qualifications:
·Minimum graduation required
·Having Insurance background will be an added advantage
Skills required:
·Good communication skills
·Willingness to learn and adapt to changes
·Basic knowledge of MS Office
Working conditions: Ready to work in India evening shift
·6:30 PM to 3:30 AM