Address- RPA Coding by Using Automation Anywhere RPA Tool (A2019)
- Working with Programme manager, RPA Solution architect and BOT Control Room Manager, they select and prioritize projects to ensure work aligns with strategic goals
- Provide training to other team members on RPA Automation techniques as and when as per requirement
- Provide enhanced level of customer service to internal and external groups
- Manage RPA document archiving process and Reusable Object repository
- Ensuring common Reusable RPA Objects are applied to all RPA Automation Projects and leading practices are adopted through staff training and system enhancements
Knowledge and Experience
Essential:
- 2 - 5 years of work experience in Automation Anywhere RPA Development role with Leading BPO / SSC
- 1 year of experience on Intelligent Document Processing tools like Document Automation and IQBOT
- Minimum Education Qualification - Graduate
- Automation Anywhere RPA Trained from reputed organization / Institute
- Demonstrate proficiency with statistical and process management software, such as flow charting software or process mapping software (e.g. Visio)
- Basic process knowledge in F&A Operations
- Ability to provide high quality level of customer service
- Strong written & oral communications skills in English. Knowledge of Asia languages added advantage.
- Strong problem solving & organization skills
- Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL)
- Deliver at least 5 RPA Process Automation Projects having USD 20,000 and above impact
Distinct Advantage
- Experience working in a BPO/ SSC setup a distinct advantage
- Prior experience in managing RPA Process automation with high transaction volumes and good knowledge of associated controls and procedures
- Problem solving experience, i.e. root cause analysis, options identification and evaluation
Skills: Customer Service, Microsoft Office, Organization Skills, Problem Solving, Ms Sql, Programme Management
Experience: 2.00-5.00 Years
