Research Manager

About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.comAbout the role This role is in the Song Research team supporting the Innovation and Thought Leadership agenda of Accenture Song, the business within Accenture that works with our clients on their front office agenda, be it Growth & Product Innovation, Sales & Service, Commerce, Marketing, and anything in-between. We are looking for a candidate with a passion for strategic research related to customer and employee experience, comfortable contributing with new ideas, exploring and validating new opportunities, and addressing specific business challenges. The role will require a passion for understanding how businesses have transformed how they work, how they engage and how they bring value to customers, employees and communities as well as a good knowledge of key Chief Marketing Officer (CMO) topics. Key Responsibilities include: Drive both Thought Leadership and Client Research projects Identify the key issues facing companies and design thought provoking points of view on Customer and Employee Service and imperatives for success based upon proprietary insights, market analysis and understanding of emerging trends. Originate, sell and develop innovative research to explore provocative questions in a logical and structured manner. Design and manage research projects Utilize advanced analytical techniques to develop surprising new insights, and creatively visualize findings for client use Support the creation of compelling, business-focused stories. Contribute to high-quality presentation materials for current and potential clients, conferences, and other audiences. Liaise with industry practice, 3rd party data providers, and suppliers to bring external data and insights into research projects. Lead junior team members and actively develop them. Support the ongoing development of Accenture Research s profile, visibility, and brand across Accenture Song. Experience and skills: Recognized SME Foundation of core research strategy skills & issue-based problem solving Strategic problem solver with the ability to take an issue and turn it into a researchable question Experience and facility with data-driven research techniques, data visualization and the application of advanced analytical approaches (e.g., machine learning, natural language processing) Ability to design, lead and deliver highly complex and innovative thought leadership research through e.g. industry player benchmarking, financial analysis or consumer or executive surveys Proven ability to create a project plan and execute against it Strong storytelling and communication skills and facility in executive presentation Ability to quickly establish credibility with senior-level leaders Excellent communication (written and oral) and interpersonal skills Ability to work in a global, multi-cultural team Clear enthusiasm for researc