Job Description
Functional Designation
Relationship Manager - Premium Accounts
Department
Branch and Business Banking
Job
Sales / Acquisition
Location
Reporting To
Senior Relationship Manager - Premium Current Account
A. Position Purpose
Acquisition of High End Current Accounts through open market along with cross selling of other products of the Bank.
B. Position Responsibilities
Sr.
Key Responsibilities
1
New to bank acquisition of high end current accounts through open market lead generation and closure, 4~5 CA in a month of which 2 should be PCA & IP of 3 lacs, M1 MAB of 4 lacs.
Adherence to Bank policies and guidelines such as KYC & AML
2
Ensure successful onboarding of customer for a smooth transition to branch banking team.
3
Activation of customer – Ensure that customer maintains required balances & starts transactions in his accounts (within M1 & Q1), 80% of customers to maintain specified AQB, 75% penetration of internet banking, 50% penetration of DSB.
4
Activities for lead generation
5
Cross sell – Lead generation/ basic enquiry, liaising with Branch Manager & product teams
(RBL, trade, FX, CMS/DSB etc.) to offer right business solutions to the customer
C. Qualifications and Experience Requirement
Qualifications
Minimum
Graduate with minimum 50%
Preferred
MBA + IRDA qualified
Experience
Essential
- 2-3 years of experience in New to Bank Current account acquisition with a bank, preferably in SME segment
- Must possess good knowledge of commercial catchments and business segments for new to bank acquisition.
- Should know the local language.
D. Competency Requirements
a. Technical Skills
Skill
Attribute
Computer Skills
Good skills of Excel.
Banking Knowledge
Candidates with basic knowledge of Business Banking, Trade/FX will be preferable.
b. Behavioural Skills
Skill
Attribute
Communication Skills
Good written & verbal communication. Fluency in English (written and spoken)
Presentable and with High Grooming standards
Job Title
Relationship Manager – Aspire Banking
BU / Department
Branch and Business Banking
Grade
Asst Manager / Deputy Manager / Manager
Location
Branch
Reporting To
Branch Manager
Position Purpose
Responsible to generate business from existing customer book, enhance relationships and acquire new clients. Generation of business through customer engagement for liabilities, assets & third-party products.
A. KEY Position Responsibilities
Sr.
Key Responsibilities
1
Portfolio Management – regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products
2
Acquiring new relationships through references and catchment mapping
3
Sourcing Family a/cs to strengthen and enhance the relationship
4
Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment
5
Deepening of Portfolio by cross selling various revenue products like Assets, TPP and Liabilities
6
Ensuring the customers are meeting the criteria for Aspire relationships – sourcing quality a/cs
7
Achieving CASA and Total Deposit targets set for the RM
8
Fee Revenue – Fee revenue targets to be met by cross selling multiple product lines to all customers
9
Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed
10
Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup
B. Qualifications and Experience Requirement
Qualifications
Essential
Minimum Graduation
Preferred
B.Com
Essential
2-5 years
Preferred
In Banking
C. Organisation network and Interlinkages (To understand who are your Stakeholders)
Internal:
External:
D. Competency
a. Technical Skills
Skill
Attribute
- Detailed Orientation
- Communication Skills
- Relationship Management
b. Behavioural Skills
Competencies
Attribute
Professionalism
To conduct your duties with good judgment and in good faith
Respect
To be sensitive and responsible for what we say and do
Excellence
To act in a manner that earns the trust and admiration of others
Entrepreneurial
To be enterprising and take ownership of our actions
Teamwork
Working collaboratively to achieve the common goals and be successful together
Job Types: Full-time, Permanent
Salary: ₹200,000.00 - ₹350,000.00 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (Preferred)
Experience:
- total work: 2 years (Required)
- Sales: 2 years (Required)
- Management: 2 years (Required)
Language:
- English (Preferred)
Ability to Commute:
- Chembur, Mumbai, Maharashtra (Required)
Ability to Relocate:
- Chembur, Mumbai, Maharashtra: Relocate before starting work (Required)
Work Location: In person