AddressMFT7666
- Retail BankingAhmedabad
No. Of Openings
15
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
West 1 Zone
Sub Org Unit 5
Gujarat 1 Cluster
Sub Org Unit 6
Ahmedabad - Branch
Branch/Department Code
262
Branch/Department Name
Ahmedabad - Branch
Country
India
Geographic Zone
West
State
Gujarat
City
Ahmedabad
Worksite
Ahmedabad
Worksite Code
262
Skill
SALES
PORTFOLIO MANAGEMENT
BUSINESS DEVELOPMENT
CUSTOMER SERVICE
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Role: Relationship Manager - Branch Banking
Job Purpose
To engage and build up relationship with the priority customers for retention, upsell, cross sell and referrals to achieve overall growth of the portfolio and revenue of the Branch. (Acquire new business for the branch)
Functional Responsibilities
Engage with the mapped customers for converting the account as the primary account of the customer. and maximizing revenue from the customer
Act as a financial facilitator to the customer
Ensure activation of alternate channel facilities and other value added services for Relationship Customers
Regularly analyze the account transactions, understand needs, and assist to fulfill the banking needs of the customer.
Ensure customer retention through constant engagement and personalized services.
Be responsible for timely resolution of customer queries and complaints.
Source new to bank relationships through referrals and market combing.
Upsell and cross-sell TPP for maximizing revenue generation for the Bank
